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This article studies the integration of tourism into smart cities, highlighting in particular the role and point of view of public, institutional, and private actors in this field. A document review and a qualitative study are conducted on the city of Nantes. The results of this research bring to light several crucial aspects, including the experiential path taken, audacity and creativity, and the alliance of the digital and the human. These are combined with the consideration of environmental, social, and cultural factors in order to promote sustainable and intelligent tourism.