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Managing Conflicts with Families

Par : Contributeur(s) : Type de matériel : TexteTexteLangue : français Détails de publication : 2001. Sujet(s) : Ressources en ligne : Abrégé : In the case of a severe illness, families are confronted with a double dilemma: to understand or ignore the severity of the illness, together with the patient’s imminent death; and to accept or reject this reality. Conflict may arise from crisis situations: lack of understanding of the families, lack of communication, staff burnout. The expression of suffering may thus become violent. In order to reduce tensions it is proposed to improve the functional organization of the therapies, to better understand the families, and to avoid the conditions for conflict.
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In the case of a severe illness, families are confronted with a double dilemma: to understand or ignore the severity of the illness, together with the patient’s imminent death; and to accept or reject this reality. Conflict may arise from crisis situations: lack of understanding of the families, lack of communication, staff burnout. The expression of suffering may thus become violent. In order to reduce tensions it is proposed to improve the functional organization of the therapies, to better understand the families, and to avoid the conditions for conflict.

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