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Collaborative delivery of connected consumers, a new challenge for urban logistics

Par : Contributeur(s) : Type de matériel : TexteTexteLangue : français Détails de publication : 2018. Sujet(s) : Ressources en ligne : Abrégé : This article focuses on collaborative logistics in the context of parcel delivery to individuals in urban areas. It investigates crowd logistics as a solution that facilitates receiving and redelivering parcels in case of home delivery failure. Through a modeling and simulation applied to the city of Paris, our results provide the basis for setting up a network of neighborhood individuals, called “voisinsrelais.com,” who are able to receive parcels for a fee. This study increases the awareness of distributors and logistics service providers about this new mode of delivery. It avoids customer dissatisfaction, additional costs, and the environmental impacts associated with redelivery.
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This article focuses on collaborative logistics in the context of parcel delivery to individuals in urban areas. It investigates crowd logistics as a solution that facilitates receiving and redelivering parcels in case of home delivery failure. Through a modeling and simulation applied to the city of Paris, our results provide the basis for setting up a network of neighborhood individuals, called “voisinsrelais.com,” who are able to receive parcels for a fee. This study increases the awareness of distributors and logistics service providers about this new mode of delivery. It avoids customer dissatisfaction, additional costs, and the environmental impacts associated with redelivery.

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