Healthcare quality, patient satisfaction, and hospital incentives in France (notice n° 545757)
[ vue normale ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 01826cam a2200229 4500500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250121113822.0 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | fre |
| 042 ## - AUTHENTICATION CODE | |
| Authentication code | dc |
| 100 10 - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Lescher, Myriam |
| Relator term | author |
| 245 00 - TITLE STATEMENT | |
| Title | Healthcare quality, patient satisfaction, and hospital incentives in France |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 2019.<br/> |
| 500 ## - GENERAL NOTE | |
| General note | 11 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | The health authorities in France recently produced and made publicly available a wide array of regularly updated hospital care quality measures (www.scopesante.fr). Economic theory applied to healthcare markets predicts that monitoring costs incurred by the health authorities (the principal) to signal the quality of hospitals (the agent) should create incentives for the latter to improve their quality and safety indicators (QSIs). However, patients rarely refer to technical quality information when choosing between hospitals. They are more likely to use subjective appraisals (such as word-of-mouth), of which patient satisfaction is a proxy. Using a unique dataset of 2,323 hospitals in France, and overcoming sample selection issues, we found a strong and positive correlation between a standardized measure of patient satisfaction ( e-satis) and various measures of QSIs. Our results suggest that, since patients use a signal that carries information about quality, hospitals could be encouraged to increase healthcare quality. JEL codes: I18, L25, C34 |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | agencytheory |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | healthcare markets |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | quality and safety indicators |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | signal quality |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | hospital performance |
| 700 10 - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Sirven, Nicolas |
| Relator term | author |
| 786 0# - DATA SOURCE ENTRY | |
| Note | Revue d'économie politique | 129 | 4 | 2019-09-17 | p. 525-551 | 0373-2630 |
| 856 41 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="https://shs.cairn.info/journal-revue-d-economie-politique-2019-4-page-525?lang=en&redirect-ssocas=7080">https://shs.cairn.info/journal-revue-d-economie-politique-2019-4-page-525?lang=en&redirect-ssocas=7080</a> |
Pas d'exemplaire disponible.
Réseaux sociaux