Business revenues for a public service: A paradoxical strategy? (notice n° 212381)
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|---|---|
| fixed length control field | 00999cam a2200157 4500500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250112053914.0 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | fre |
| 042 ## - AUTHENTICATION CODE | |
| Authentication code | dc |
| 100 10 - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Tahar, Caroline |
| Relator term | author |
| 245 00 - TITLE STATEMENT | |
| Title | Business revenues for a public service: A paradoxical strategy? |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 2018.<br/> |
| 500 ## - GENERAL NOTE | |
| General note | 43 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | This article explores how a hybrid organization can manage a service paradox related to its dual rationale of public service and client service. The service recipient is central in this issue: user according to its social mission, client according to its commercial rationale. Action-research highlights that their role is crucial in this contradiction resolution: they can be an external reference for internal players or an external player who overcomes the paradox through their consumption choice. |
| 786 0# - DATA SOURCE ENTRY | |
| Note | Revue française de gestion | 274 | 5 | 2018-11-16 | p. 77-90 | 0338-4551 |
| 856 41 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="https://shs.cairn.info/journal-revue-francaise-de-gestion-2018-5-page-77?lang=en">https://shs.cairn.info/journal-revue-francaise-de-gestion-2018-5-page-77?lang=en</a> |
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