Successful dissemination of management tools for informed decisions? The example of capacity management in services (notice n° 135996)
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fixed length control field | 01667cam a2200301 4500500 |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20250112021440.0 |
041 ## - LANGUAGE CODE | |
Language code of text/sound track or separate title | fre |
042 ## - AUTHENTICATION CODE | |
Authentication code | dc |
100 10 - MAIN ENTRY--PERSONAL NAME | |
Personal name | Tahar, Caroline |
Relator term | author |
245 00 - TITLE STATEMENT | |
Title | Successful dissemination of management tools for informed decisions? The example of capacity management in services |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Date of publication, distribution, etc. | 2022.<br/> |
500 ## - GENERAL NOTE | |
General note | 75 |
520 ## - SUMMARY, ETC. | |
Summary, etc. | While the dynamics of the dissemination of management tools have been the subject of numerous articles, the relevance of their use is rarely questioned. In this article, we focus on management tools that are successfully disseminated. Does this success mean that they effectively inform decision-making? We study this issue in a particular context, that of services, through the example of decision-making related to capacity management. To do this, we draw on seven years of experience as a continuing education program lead. This research analyzes the disconnect between the dissemination of management tools and their ability to inform decision-making. For an instrument to be effective, it must be adapted to the context under study. Management accountants have a major role to play in this adaptation. |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | Relevance |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | Dissemination |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | Cost structure |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | Management tools |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | Capacity management |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | Services |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | Relevance |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | Dissemination |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | Cost structure |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | Management tools |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | Capacity management |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | Services |
786 0# - DATA SOURCE ENTRY | |
Note | ACCRA | o 16 | 1 | 2022-11-18 | p. 116-136 |
856 41 - ELECTRONIC LOCATION AND ACCESS | |
Uniform Resource Identifier | <a href="https://shs.cairn.info/journal-accra-2023-1-page-116?lang=en">https://shs.cairn.info/journal-accra-2023-1-page-116?lang=en</a> |
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