Successful dissemination of management tools for informed decisions? The example of capacity management in services (notice n° 135996)

détails MARC
000 -LEADER
fixed length control field 01667cam a2200301 4500500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20250112021440.0
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title fre
042 ## - AUTHENTICATION CODE
Authentication code dc
100 10 - MAIN ENTRY--PERSONAL NAME
Personal name Tahar, Caroline
Relator term author
245 00 - TITLE STATEMENT
Title Successful dissemination of management tools for informed decisions? The example of capacity management in services
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Date of publication, distribution, etc. 2022.<br/>
500 ## - GENERAL NOTE
General note 75
520 ## - SUMMARY, ETC.
Summary, etc. While the dynamics of the dissemination of management tools have been the subject of numerous articles, the relevance of their use is rarely questioned. In this article, we focus on management tools that are successfully disseminated. Does this success mean that they effectively inform decision-making? We study this issue in a particular context, that of services, through the example of decision-making related to capacity management. To do this, we draw on seven years of experience as a continuing education program lead. This research analyzes the disconnect between the dissemination of management tools and their ability to inform decision-making. For an instrument to be effective, it must be adapted to the context under study. Management accountants have a major role to play in this adaptation.
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Relevance
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Dissemination
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Cost structure
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Management tools
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Capacity management
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Services
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Relevance
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Dissemination
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Cost structure
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Management tools
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Capacity management
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Services
786 0# - DATA SOURCE ENTRY
Note ACCRA | o 16 | 1 | 2022-11-18 | p. 116-136
856 41 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="https://shs.cairn.info/journal-accra-2023-1-page-116?lang=en">https://shs.cairn.info/journal-accra-2023-1-page-116?lang=en</a>

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