Les leviers de régulation des conflits interpersonnels dans trois organisations sociales et médico-sociales (notice n° 1043193)
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| fixed length control field | 03186cam a2200253 4500500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250125180127.0 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | fre |
| 042 ## - AUTHENTICATION CODE | |
| Authentication code | dc |
| 100 10 - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Ndiaye, Adama |
| Relator term | author |
| 245 00 - TITLE STATEMENT | |
| Title | Les leviers de régulation des conflits interpersonnels dans trois organisations sociales et médico-sociales |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 2016.<br/> |
| 500 ## - GENERAL NOTE | |
| General note | 66 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | De nombreux travaux privilégient une approche interactionnelle des conflits interpersonnels, quand d’autres facteurs sont concernés comme le déficit d’instrumentation, l’absence de cohérence interne des outils, ou bien encore la difficulté de leur appropriation. L’article s’interroge sur les leviers de régulation des conflits interpersonnels. Nous nous sommes focalisées sur les organisations du secteur social et médico-social. Sur la base de monographies comparées, nous mobilisons une méthodologie qualitative mettant en évidence trois conflits interpersonnels à travers leur genèse, leur maturation et leur pilotage. Nous montrons les leviers de régulation utilisés et mettons en évidence les dispositifs organisationnels ou les outils de gestion utilisés pour tenter de les réguler. Nos résultats confortent l’importance d’une véritable régulation conjointe ( i.e. une articulation efficace entre régulation de contrôle et régulation autonome). Un défi pour les dirigeants de ces organisations qui doivent saisir à la fois l’origine et les voies de dépassement des conflits interpersonnels par l’élaboration de compromis acceptable autour des règles et d’un projet créateur de sens. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | The analysis of interpersonal conflict has so far been dealt with primarily through an interactional and logical approach, while other factors are concerned such as instrumentation deficit, lack of coherence with the internal tools, or their difficulty of internal appropriation. This article questions the levers of regulation. We have focused our study on social or medico-social organizations. Based on comparative monographs, we mobilize qualitative methodology showing three interpersonal conflicts through their genesis, maturation and their management. We present levers used to handle them and we highlight the organizational systems or the management tools developed to regulate them. Our results show the importance of a genuine joint regulation namely an effective link between regulatory control and self-regulation. This gives an opportunity for the managers of these organizations to better understand both the origin and the passing lanes of interpersonal conflicts by developing acceptable agreements around the rules and through meaningful projects. |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | conflit interpersonnel |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | organisation sociale et médico-sociale |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | régulation |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | regulation |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | social and medico-social organization |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | interpersonal conflict |
| 700 10 - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Abraham, Jocelyne |
| Relator term | author |
| 786 0# - DATA SOURCE ENTRY | |
| Note | RIMHE : Revue Interdisciplinaire Management, Homme & Entreprise | 225 | 3 | 2016-07-04 | p. 29-43 | 2259-2490 |
| 856 41 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="https://shs.cairn.info/revue-rimhe-2016-3-page-29?lang=fr&redirect-ssocas=7080">https://shs.cairn.info/revue-rimhe-2016-3-page-29?lang=fr&redirect-ssocas=7080</a> |
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