Développement d’un système de gestion de la performance des soins dans un centre hospitalier universitaire suisse (notice n° 1021967)
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| fixed length control field | 03691cam a2200361 4500500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250125165614.0 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | fre |
| 042 ## - AUTHENTICATION CODE | |
| Authentication code | dc |
| 100 10 - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Rapin, Joachim |
| Relator term | author |
| 245 00 - TITLE STATEMENT | |
| Title | Développement d’un système de gestion de la performance des soins dans un centre hospitalier universitaire suisse |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 2018.<br/> |
| 500 ## - GENERAL NOTE | |
| General note | 50 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Les études montrent une grande variabilité dans la qualité des soins et une incidence importante d’événements indésirables. La direction des soins d’un centre hospitalier universitaire (CHU) a développé un système de gestion de la performance des soins. Le but de l’article est de présenter les différentes étapes du développement d’un tel système. Les auteurs ont recours à la théorie du processus de normalisation de May qui porte sur les facteurs influençant l’engagement des individus, des groupes et de l’organisation en vue de la pérennisation d’un changement.La démarche entreprise par le CHU a conduit aux résultats suivants : 1) atteinte d’un consensus sur la conception de la performance et sur cinq domaines de la performance, 2) sélection de 12 indicateurs prioritaires pour évaluer la performance 3) développement de mesures 4) mise en place de la méthode de collecte d’informations 5) création d’un mécanisme d’analyse des résultats par les équipes de soins et 6) diffusion des résultats via des tableaux de bord.La démarche insiste sur les stratégies de mobilisation des cadres et des équipes de soins. Des recommandations particulières portent sur la nécessité de mettre à disposition des ressources expertes, de revoir l’encadrement clinique et de susciter l’imputabilité des soignants. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Studies show high variability in the quality of care and a significant incidence of adverse events. The care management direction of a university hospital center (CHU) has developed a care performance measuring system. The aim of the article is to present the different development stages of this system. The authors used May’s Normalization Process Theory, which focuses on factors influencing the engagement of individuals, groups, and organizations in sustaining change.The CHU’s approach led to the following results : 1) reaching a consensus on performance concept and identifying five areas of performance, 2) selection of 12 priority indicators to assess performance, 3) measures development, 4) setting up the method of collecting information 5) creation of a mechanism for analyzing the results by care teams and 6) dissemination of results via dashboards.The approach focuses on strategies for mobilizing managers and health care teams. Specific recommendations relate to the need to provide expert resources, review clinical guidance and ensure accountability of health care providers. |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | systèmes d’information |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | infirmières et infirmiers |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | équipe soignante |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | mise au point de programme |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | qualité des soins de santé |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | patient care team |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | nurses |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | program development |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | quality of health care |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | information systems |
| 700 10 - ADDED ENTRY--PERSONAL NAME | |
| Personal name | D’Amour, Danielle |
| Relator term | author |
| 700 10 - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Penseyres, Thierry |
| Relator term | author |
| 700 10 - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Santos, Gabrielle |
| Relator term | author |
| 700 10 - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Adatte, Vincent |
| Relator term | author |
| 700 10 - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Lehn, Isabelle |
| Relator term | author |
| 700 10 - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Mabire, Cédric |
| Relator term | author |
| 786 0# - DATA SOURCE ENTRY | |
| Note | Recherche en soins infirmiers | 131 | 4 | 2018-02-02 | p. 61-70 | 0297-2964 |
| 856 41 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="https://shs.cairn.info/revue-recherche-en-soins-infirmiers-2017-4-page-61?lang=fr&redirect-ssocas=7080">https://shs.cairn.info/revue-recherche-en-soins-infirmiers-2017-4-page-61?lang=fr&redirect-ssocas=7080</a> |
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